Privacy Policy
Last updated 26 August 2026.
Label Grafix ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use and handle personal information submitted through this website, in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), to the extent they apply to our business.
Information We Collect
We collect personal information that you voluntarily provide to us, including when you:
- Submit an enquiry or quote request through our contact form
- Contact us by phone or email
- Otherwise communicate with us about a printing, label or sticker project
This may include your name, business name, phone number, email address, and details about the products or printing project you're enquiring about.
How We Use Your Information
We use the information you provide to:
- Respond to your enquiry and discuss your project requirements
- Prepare and provide quotes for requested products or services
- Communicate with you about an enquiry, quote or order
- Maintain records of business communications
We do not use the information you provide for any purpose beyond responding to your enquiry and providing the services you have requested, unless you separately agree to further contact.
Contact Forms & Quote Requests
Information submitted through the quote/contact form on this website is sent directly to our business email address and used solely to review and respond to your enquiry.
Website Analytics
Website analytics (such as Google Analytics) is not currently active on this website. If analytics tracking is enabled in the future, this policy will be updated to describe what is collected (typically de-identified usage data such as pages visited and general location) and how it is used.
Disclosure to Third Parties
We do not sell or trade personal information. Personal information may be disclosed to third-party service providers who help us operate this website or respond to enquiries (for example, an email or hosting provider), solely for that purpose.
Data Storage & Security
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
Access & Correction
You may request access to, or correction of, personal information we hold about you by contacting us via the Contact page, or by emailing us directly.
Cookies
This website may use basic, functional cookies required for the site to operate correctly (for example, to remember your navigation state). No advertising or third-party tracking cookies are currently in use.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated date at the top of this page will reflect the most recent revision.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please get in touch via the Contact page.